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About

An empathetic product designer, a curious design researcher, a violinist and a writer — from Iran, living in Seattle.

With a B.S. in Computer Science from Shahid Beheshti University and an MHCI+D — a Master of Human-Computer Interaction + Design — from the University of Washington, I bring an engineering perspective and a creative problem-solving approach to design. Beyond AI, visual, and interaction design, my areas of expertise include ethical design, feminist HCI, and voice UX.

A few things I'm proud of: Passbook by Remitly was recognized in Time Magazine's 100 Best Inventions of 2020, and Docufy and Legal Ease were featured at Microsoft Ignite 2023. In 2025 I spoke at the MSD Impact Series on AI UX and responsible-AI design frameworks. Outside work, I mentor with ADPList and served as Community Engagement Director at IxDA Seattle.

The practice

Agentic UX

The human-facing layer around autonomous systems: how a long run shows progress, how someone steers it mid-flight, and where a person must stay in the loop — placed so agents can run as autonomously as is safe.

Trust & safety

Red-teaming and evals for non-deterministic systems — transparency, override paths, and role-based constraint.

Synthetic testing

AI-simulated personas that pressure-test agent behavior pre-launch, reaching edge cases recruiting can't surface.

AI-native tooling

I build the agents and AI tools my design work runs on — MCP servers, Copilot Studio and Claude skills, evaluation agents, React/TypeScript prototypes. Built, not specced.

Experience

Feb 2021 — Present

Principal Product Designer — Microsoft

Autonomous Security since Feb 2026 · Docufy & M365 before that

I lead design of the agentic experience layer in a security product at Microsoft — progress on long-running work, reversible actions, mid-flight steering, and role-based access, so security teams can safely give agents more autonomy. Previously (2021–2024) I led end-to-end design strategy for Docufy, ExpenseGo, and Legal Ease. I manage and mentor a team of 4 designers and researchers.

Sept 2019 — Feb 2021

Lead Product Designer — Passbook

Remitly

I designed and launched Passbook, an AI-assisted tri-modal banking app recognized in Time Magazine's 100 Best Inventions of 2020, driving 67% activation within the first two months and reporting to the VP of Product.

May 2018 — Sept 2018

Senior Product Designer

CBT Nuggets

I optimized the B2B learner progress-monitoring experience by 40%, delivering final designs a month ahead of schedule.

Feb 2018 — May 2018

Lead UX Engineer — LearningWrite

Twenty Ideas

I designed and developed an AI-assisted grading tool for Spanish writing assessments, reaching 92% scoring accuracy vs. 88% average human-evaluator agreement across a 4-school pilot.

2015 — 2017

Product & Visual Designer · UX Researcher

DreamDrawing Studio · Shahid Beheshti Cyberspace Research Institute

Design systems for an educational strategy game, and an automated usability-testing platform evaluating accessibility of Farsi-language sites for elderly users.

Additional impact

More platforms I designed — condensed, since full case studies are under NDA.

ExpenseGo

Teams + mobile Copilot for expense reporting, MVP shipped to 500 users.

OCR + LLM receipt matching cut manual review ~5 min/report · ~50% auto-validated

Legal Ease & Litigation Hold

AI routing & auto-tagging across litigation hold workflows.

100K+ docs auto-tagged · review time −20% · <3s retrieval · SUS 90/86 · est. $475K+ & 1,000+ hrs saved annually

Nonprofit Hub

Registration flow rebuilt through heuristic evaluation and usability testing.

Completion 43% → 76% · time 18.2 → 8 minutes

Skillset

AI & Agentic Design

Agentic UX DesignSteering & Human ControlHuman-Agent HandoffLLM Prompt & Context EngineeringAgent Trust, Safety & Red-Teaming (Evals)Synthetic Persona GenerationAI-Simulated TestingConversational & Multimodal DesignResponsible & Secure AI Design

AI-Native Development

GitHub CopilotClaude CodeMCP Server Design & IntegrationCopilot StudioClaude SkillsReversibility & Undo DesignSpec-Driven DevelopmentCursor / VS CodeReactTypeScriptReact Native

Design & Research

Interaction DesignVisual & Motion DesignInformation ArchitectureDesign SystemsRapid PrototypingHeuristic EvaluationUsability & Accessibility TestingEthnographic ResearchDiary StudiesA/B TestingFigma (+ MCP, Make)Mixpanel
Agent

Live modelPowered by GPT-4o Grounded in Sayena's case studies, not a canned bot. Billed per question — so make them good ones.